Returns Policy

Returns will only be accepted within 90 business days of order received if products are faulty and we are notified.

No refunds or exchanges will be accepted on change of mind or if items are ordered incorrectly. As we cut most of our boxes to order, we do not keep stock on hand. If you are unsure of a product, we suggest you order a sample box and colour swatch first.

Our Return Shipping Rates

METROMIN FREIGHT RATE
VICFrom $9 Excl GST
NSWFrom $16 Excl GST
QLDFrom $16 Excl GST
SAFrom $16 Excl GST
WAFrom $16 Excl GST
ACTFrom $16 Excl GST
NTFrom $16 Excl GST
TASFrom $16 Excl GST

COUNTRYMIN FREIGHT RATE
VICFrom $30 Excl GST
NSWFrom $30 Excl GST
QLDFrom $30 Excl GST
SAFrom $30 Excl GST
WAFrom $30 Excl GST
TASFrom $30 Excl GST
*freight excludes GST